Terms and Conditions

Prices
All prices are per apartement and person. Accommodation, bed linen, heating, water, gas and electricity, cleaning (including cleaning once flat has been vacated) and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay (per person and day over 14 years). 

Reductions
Children under 3 years can stay overnight free of charge, children from 3 to 10 years of age receive a reduction of 50 %.

Payment
You can pay with cash for amounts under Euro 3.000,00 or by bank transfer.

Arrival and departure
Holiday flats and rooms are ready after 4.00 pm on arrival day. On departure day we ask you to vacate the flat or room by 10.00 am.

Booking
Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:

Cancellation policies in accordance with Art. 1382 ZGB
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdraw from the contract under the following conditions: 

For cancellations, late arrivals and early departures, the following rules apply:

Up to 3 months before arrival the cancellation is free of charge.

Up to 29 days before arrival, the rate of the room booked will be charged for 3 nights.

From 28 days before arrival and in case of early departure the full amount of the stay booked will be charged.
In case of no show or in case of anticipated departure, the total price for the complete stay is charged. The deposit effected in advance will be charged with the cancellation fee.
Please let us know in good time if you have to cancel your holiday.

General
It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
Mandatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: ec.europa.eu/consumers/odr/ .

Holiday Cancellation Insurance
We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. 

Disclaimer
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.

Data Protection
Apartements Obermairhof arm processes and stores your personal data, which are required for conducting activities. This data processing is carried out as part of the European General Data Protection Regulation. The data are handled confidentially and are not passed on to third parties.